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Quality Management



At DTS, ensuring the quality of our services including the products we manufacture and repair for our customer partners is of paramount concern.

DTS is driven by our management policy of continuously improving in the areas of: teamwork, management system, our professionalism, and our environmental responsibility through green operations. Consequently, DTS continues to invest time and energy into improving its processes through maintaining key quality management system registrations like:

  • ISO 9001:2008
  • ISO 14001:2004
  • TS 16949:2002
  • IPC-A-610 Workmanship Standards (class II & III)

Additionally, DTS has earned the distinguished United Technologies’ Q-Plus Supplier Quality System certification and holds numerous U.L. certifications on behalf of our customer partners’ products.

Ongoing measurement of DTS’ performance is essential to continuous improvement. Some of the key performance indicators (KPIs) that DTS focuses on are:

  • Incoming Quality Control of raw and component materials
  • Outgoing Quality Control of finished products and sub-assemblies
  • On-Time Delivery of shipments to customer partners
  • Timeliness of Corrective Actions
  • Environmental Safety of our employees
  • Factory Emissions and Waste

At DTS, we believe that “Knowledge is the key to Quality and that Quality is the key to success.”